Privacy Policy

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Welcome to New Holidays London LTD. ("we"). We are dedicated to protecting the privacy of our website visitors and registered users of the Newholidays.co.uk platform. This Privacy Notice outlines how we handle your personal data when acting as the controller under the EU General Data Protection Regulation (GDPR) effective from May 25th, 2018.

Contents:

Definitions
Legal Basis
Information Collection
Data Collection Methods
Data Utilization
Data Sharing
Data Storage and Security
Data Retention
Data Access
Data Protection Rights
Marketing Activities
Cookie Usage
External Privacy Policies
Policy Amendments
Contact Information

Definitions

In this document, "personal data" refers to any information collected or processed by this website or platform that directly or indirectly identifies you, such as your name, IP address, or user preferences.

Legal Basis

As a registered platform or website user, we process your information based on our legitimate interest in understanding user interactions and improving our services. More details on data collection and usage are provided below.

Information Collection

We collect, store, and utilize various types of information and personal data ("Collected Information"), including details about your visits, transactions, and interactions with our services.

Data Collection Methods

Your data is primarily collected directly from you when you use our website, register, or provide feedback. Additionally, we may receive data indirectly from third-party sources, such as clinics.

Data Utilization

The Collected Information, including personal data, is used to facilitate enquiries and reviews, improve website usability, enhance user experience, and provide marketing communications with your consent.

Data Sharing

We may share your Collected Information with third-party service providers, clinics, and sub-processors to facilitate services, comply with legal obligations, or safeguard our rights.

Data Storage and Security

We employ reasonable measures to protect your personal data from loss, misuse, or alteration. Our website uses HTTPS for secure data transmission, and sensitive data access is restricted.

Data Retention

We retain essential personal data related to your website or platform usage until requested for deletion. Regular audits are conducted to remove irrelevant data.

Data Access

Upon request, we provide access to and allow corrections or deletions of your personal data. Users are responsible for updating their information as necessary.

Data Protection Rights

You have the right to correct, access, withdraw consent, or request erasure of your personal data. Additional rights include data portability, restriction of processing, and objection to processing.

Marketing Activities

We offer the option to opt-out of marketing communications at any time. We utilize Google Analytics and Google Ads for analytics and advertising purposes, with opt-out options available.

Cookie Usage

We use cookies to enhance website functionality and monitor user interactions. Most browsers allow cookie refusal, but this may impact website usability.

External Privacy Policies

Third-party website privacy policies are not our responsibility. Users should review third-party policies regarding data collection and usage.

Policy Amendments

We regularly review and update our privacy policy. Any changes will be reflected on this page, with the last update indicated.

Contact Information

For questions, requests, or further information regarding our privacy policy, please contact us via email contact@newholidays.co.uk.